Introduction
Welcome to EyeView Enterprises! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services, including our e-commerce portal available at https://www.eyeview.org.in. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect data to improve your shopping and user experience. This includes:
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment details provided during account creation, inquiries, or transactions.
- Usage Data: Information about your visit to our website, including IP addresses, browser type, pages visited, products viewed, and referring URLs.
- Cookies and Tracking Technologies: Cookies enhance your browsing experience by remembering preferences, maintaining your shopping cart, and gathering analytical data. You can manage cookies through your browser settings.
- Third-Party Information: If you interact with us via social media or third-party services, we may collect information as permitted by their privacy policies.
How We Use Your Information
We use the collected data for the following purposes:
- Order Processing and Delivery: To process payments, fulfill orders, and ensure timely delivery of products.
- Customer Support: To respond to inquiries, provide technical assistance, and address concerns.
- Personalized Shopping Experience: To recommend products and customize your interactions with the portal.
- Marketing and Communication: To send promotional emails, newsletters, and updates about our services. You can opt-out anytime.
- Website Improvement: To analyze user behavior and enhance the portal's performance and usability.
- Legal Compliance: To meet legal requirements and protect our rights.
GDPR Compliance
If you are an EU/EEA resident, we adhere to the General Data Protection Regulation (GDPR) by:
- Obtaining explicit consent for data collection.
- Processing your data transparently.
- Offering mechanisms to exercise your rights outlined below.
Sharing Your Information
We do not sell your personal information. Data may be shared in the following cases:
- Service Providers: With trusted third parties to assist in processing payments, delivering products, or managing the website.
- Legal Obligations: When required by law or in response to legitimate requests by public authorities.
- To Protect Our Interests: To safeguard the rights, property, and safety of EyeView Enterprises and its users.
Data Security
We employ industry-standard security measures such as encryption, secure servers, and regular monitoring to protect your information. However, no online system is entirely secure, and we cannot guarantee absolute data security.
Your Rights
Under GDPR and other applicable laws, you have the following rights:
- Access: Request access to your personal data.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Objection: Object to data processing, including for marketing purposes.
- Data Portability: Request the transfer of your data to another provider where technically feasible.
To exercise these rights, please email us at [email protected].
Retention Of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Data no longer needed is securely deleted or anonymized.
International Data Transfer
For users accessing our portal from outside India, note that your data may be transferred to and processed in jurisdictions with different data protection laws. By using our portal, you consent to such transfers.
Changes To This Policy
This Privacy Policy may be updated periodically. Updates will be reflected on this page with a revised effective date. We encourage you to review the policy regularly.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [email protected]
We are committed to addressing your concerns promptly.
Effective Date: December 31, 2024